Support Services

Ongoing Support For Your Facility

Argo Medical stays engaged with every healthcare facility from project planning through installation and beyond.

Our Commitment

Our Work Is Never Finished

We guide healthcare facilities from project planning to installation and beyond, staying involved as your equipment, your staff, and your facility continue to evolve.

Our work is never finished.

That ongoing commitment shapes every part of how we support you, from the first training session to the questions that come up years later.

Whether your team needs a refresher on daily operation, a new staff member needs onboarding, or a facility expansion calls for updated planning support, our team is already familiar with your equipment and ready to help without starting over.

Our Services

How We Support You

Explore the ways our team partners with healthcare facilities at every stage, from planning through daily operation.

Service Training

Hands on staff developmentHover to learn more

Service Training

Our staff development programs cover preventive maintenance, troubleshooting, and operational theory, including access to Skytron Service Training Courses so your team builds lasting expertise.

Architect And Planner Resources

CAD support and room templatesHover to learn more

Architect And Planner Resources

Planners and architects gain access to technical specifications, CAD support, and room templates through Skytron after completing a simple registration form.

In Service Training

Clinical staff educationHover to learn more

In Service Training

After installation, we provide clinical staff education focused on safe operating procedures, working closely with each facility Clinical Education Department.

Our Consultative Approach

3D room design and virtual toursHover to learn more

Our Consultative Approach

Every healthcare facility is different, so we take a consultative approach to facility planning, offering 3D room design and virtual tour capabilities to help you explore your layout in advance.

The Argo Difference

Why Choose Argo Support

The same commitment behind every installation carries through to how we support your team after the sale.

Certified Technicians

The Difference

Our support team is trained and certified on the equipment we service, so every visit brings expertise you can trust.

Responsive Scheduling

The Difference

We work around your facility calendar and respond quickly when training or support is needed, minimizing disruption to patient care.

Facility Wide Expertise

The Difference

From surgical suites to sterile processing, our team understands the equipment and workflow across your entire facility.

Long Term Partnership

The Difference

Our relationship does not end at installation. We stay engaged with your facility for the life of your equipment.

Got Questions

Frequently Asked Questions

Answers to common questions about training, planning resources, and ongoing support.

What does service training include?
Service training covers preventive maintenance, troubleshooting, and operational theory, along with access to Skytron Service Training Courses.
How do architects and planners request CAD support?
Complete a short registration form through Skytron to access technical specifications, CAD support, and room templates.
What happens during in service training?
Clinical staff receive hands on education focused on safe operating procedures, delivered in partnership with the facility Clinical Education Department.
What is included in the consultative approach?
Our consultative approach includes 3D room design and virtual tour capabilities that help you explore layout options before committing to a plan.
Who do I contact for ongoing support?
Reach out through the contact form below or call our support team directly, and we will route your request to the right specialist.
Is support available after installation is complete?
Yes. Our work continues well beyond installation, and our team remains available for training, planning, and service needs throughout the life of your equipment.

Reach Out Today

Our team is ready to help with training, planning resources, and ongoing support whenever your facility needs it.

4401 S 16th St, Fort Smith AR 72901(479) 646-2238brethood@argo-medical.com

Reach us using the information above, or fill out the form below.